Frequently Asked Questions

Benefits

• How do I add a shared measure to my benefit?
• What should I do if I want to use another mapping technique in the benefit map?
• How do I give the user access to the measure when the user has no access to the benefit?
• What measures should I create for my benefit?
• Where is the delay in my benefit coming from?

Backup

• How is Amplify data backed-up in case of any issues?

 Dashboards

• Does Amplify have a way of allowing stakeholders without licenses to view the live dashboard e.g. through a view-only view without requiring a colleague to manually export it?

General

• How do I reset Amplify password?
• What is an External ID?
• Can data be input, sorted and presented by various fields e.g. location and date?

Reports

• What should I do to fix Reports in "Not Deployed" status?

Risk

• Why can I only select some users when assigning a risk or while creating an approval request?

Scheduling

• Why can't I edit a particular child initiative's tasks from within a parent initiative's table view?